Refund Policy

​

At Aura & Root Scalp Spa, every treatment and product is selected to provide a high-quality, relaxing, and results-driven experience. Your satisfaction is of the utmost importance to us, and we strive to ensure that each visit meets your expectations.

​

Because our services are customized and time is reserved specifically for you, all sales are final. We do not offer refunds on services, deposits, or products.

If you are ever unsatisfied with your experience, please let us know within 24 hours of your appointment. We’ll do our best to address your concerns and find a solution—whether that’s an adjustment service, future credit, or personalized care recommendations.

​

Thank you for your understanding and support of our small business.

​

​

— Aura & Root Scalp